Are you an international student – preferably studying Communication or Marketing? Is your mother tongue Italian? Are you looking for a flexible part time job (8-10 hours per week), with a lot of responsibility?
And oh yes…are you just dying to learn all about YouTube?
Yes, then we should get to know each other soon!
YouTube Working Student at Team5pm
As a Working Student in our organisation you are involved in the channel management from start to finish for our clients. In particular, you will conduct the final check on our non-Dutch deliverables. That comes with a huge amount of responsibility, since you are directly involved in the quality of our projects. That being said, you won’t be solely editing texts. There is a wide range of activities we do for our international clients. E.g. we optimise and review their YouTube channels, we upload videos, and keep an eye on their competitors. Als you will support our Strategy team with data research on trending keywords, etc. Working Students are involved throughout the whole process, and we will teach you all you have to know about YouTube along the way!
Hello! We’re #Team5pm
YouTube is the fastest growing marketing channel. In 2018, Team5pm was founded as the first full-service YouTube Agency. Through years of experience and the use of data and research, we know how YouTube works, and how to best use it for our clients. From strategy to content creation, we help our clients achieve success at every stage of the video funnel.
Have a look at our Team guide to see how we look at work!
Growth Team
Growth is an international team that consists of 15 people in total. Together they are responsible for managing the channels of our clients, and the continuous optimisations of the distribution strategy. They are always thinking about (new) ways to share the videos. They know the ins and outs of the YouTube algorithm which they can translate to meet the goals of our clients.
Who are we looking for?
- International students – preferably studying Communication or Marketing;
- Students whose mother tongue is Italian;
- You feel confident about your writing, grammar and spelling skills;
- You are punctual and driven to deliver high quality work;
- You are interested in YouTube and want to learn more about the platform;
- Being familiar with YouTube as a marketing channel is a pre, but don’t hesitate to respond if you’re not familiar with the platform;
- You preferably live near Amsterdam.
Generally speaking you’re asked to work approximately 8-10 hours per week. During your start at Team5pm your availability should be a bit more flexible, since you will have to attend YouTube Training Courses. If you like, you can work from our Amsterdam office, or you can work remotely – whatever you prefer! You can work from any place you like, as long as you have access to a stable internet connection.
What do we have to offer?
A flexible and interesting part time job in which you get to know all about this relatively new marketing channel in the world of online media. It is a great opportunity to gain experience with YouTube. You will have great responsibility, and the chance to contribute to our organisation’s success. Of course you are fully part of our young and fun-loving team: you will be invited to our office parties, and other get-togethers. And of course, this includes some of the other perks seen below. You will also learn hands-on and get to work for leading publishers and international brands.
Looking to kickstart your career in venture capital? Join our internship starting September 2023
Peak is offering talented graduates a 6-month internship program to learn the ins and outs of Venture Capital. If you like working with startups, have the ambition to be an entrepreneur, or want to be the next superstar in Venture Capital, this is the opportunity for you!
What you will do:
- Analyze business plans and discuss the most promising ones
- Host meetings with inspiring entrepreneurs
- Do extensive market and financial research
- Learn how to evaluate early-stage companies
- Support experienced entrepreneurs to accelerate the growth of our portfolio
We are looking for candidates with the following profile:
- Analytical: You connect the dots, have attention to detail, and understand data.
- Commercial: You are a hustler. When you want something, you will get it!
- Communicative: You are a strong communicator, both verbally and written.
- Self-starter: You dare to take initiative and ownership.
- Well-organized: Structured way of working and planning.
- Bonus points: Experience in starting or working at a start-up.
Oh and who are we?
Peak is the leading entrepreneurial Venture Capital fund with offices in Amsterdam, Berlin, and Stockholm. We are a diverse team of 11 people with a shared entrepreneurial mindset, and a passion for entrepreneurship and the latest technologies. We invest in early-stage SaaS, Marketplaces and Platforms uncer which you might have heard of Catawiki, Channable, Creative Fabrica, GraphCMS, Trengo, Urban Sports Club, United Wardrobe.
What does a Client Support Specialist role involve?
This is a client support role in our company. Initially, you will join the 1st line support team of Sniptech. We are a growing Fintech based in Amsterdam.
In addition to developing cutting edge API solutions for the European market, we also provide best in class support and operations to a collection of exciting start and scale up companies.
Within this role, you would be providing best in class support for Frank Energie, A newly established player in the energy market in the Netherlands. Frank Energie harnesses flexible contracts and green energy to realize their ambition of becoming a leading player in the acceleration of the energy transition in Europe.
What will you be doing?
- Acting as first point of contact for client of our portfolio companies. This is provided via(phone, email, social media, instant chat).
- Executing client operations tasks, to drive the client interaction process from first response to resolution.
- Proactively supporting Frank Energie by providing feedback on how to improve their products and services.
- Assisting the Frank Energie required with operational activities .
- Gaining familiarity with the Dutch energy market.
What we are looking for
- Excellent written and verbal communication skills.
- Energetic team player.
- An ambitious, proactive individual who is looking to build a career.
- Client focused and understanding of customer needs.
- Previous experience in Client Support/Bachelor’s degree is preferred.
What we offer
- A competitive remuneration package. Monthly salary: €2.500 – €2.600. (€33.000 yearly, holiday pay included)
- NS Business travel card
- The possibility to earn a discretionary, performance-based bonus
- A friendly dynamic working environment and top class office facilities
- 25 paid leave days
If you are an enthusiastic self-starter who is interested in broadening your horizons and being a part of the growing fintech industry, then we would love to hear from you!
What does a Client Support Specialist role involve?
This is a client support role in our company. Initially, you will join the 1st line support team of Sniptech. We are a growing Fintech based in Amsterdam.
In addition to developing cutting edge API solutions for the European market, we also provide best in class support and operations to a collection of exciting start and scale up companies.
Within this role, you would be providing best in class support for Frank Energie, A newly established player in the energy market in the Netherlands. Frank Energie harnesses flexible contracts and green energy to realize their ambition of becoming a leading player in the acceleration of the energy transition in Europe.
What will you be doing?
- Acting as first point of contact for client of our portfolio companies. This is provided via(phone, email, social media, instant chat).
- Executing client operations tasks, to drive the client interaction process from first response to resolution.
- Proactively supporting Frank Energie by providing feedback on how to improve their products and services.
- Assisting the Frank Energie required with operational activities .
- Gaining familiarity with the Dutch energy market.
What we are looking for
- Excellent written and verbal communication skills.
- Energetic team player.
- An ambitious, proactive individual who is looking to build a career.
- Client focused and understanding of customer needs.
- Previous experience in Client Support/Bachelor’s degree is preferred.
What we offer
- A competitive remuneration package. Monthly salary: €2.500 – €2.600. (€33.000 yearly, holiday pay included)
- NS Business travel card
- The possibility to earn a discretionary, performance-based bonus
- A friendly dynamic working environment and top class office facilities
- 25 paid leave days
If you are an enthusiastic self-starter who is interested in broadening your horizons and being a part of the growing fintech industry, then we would love to hear from you!
About the Company
Solutions 4 Delivery is a Software as Service (SaaS) company, that provides Quick Service Restaurants (QSRs) with the omnichannel operating system to run their business in the most effective and efficient way. In other words, we help restaurants to get more orders. Our team builds and services innovative products based on the newest technologies, consisting of a wide variety of functionalities and innovative modules while offering our employees flexible working conditions. Our key values are teamwork and ownership. You will be part of a Saas100 company, as MT/Sprout has selected Solutions 4 Delivery as one of the best performing SaaS companies of 2022. You can be part of this journey as our Business Operation Intern. We are looking for a student who is based out of our office in the Amsterdam area and is available for a full-time (40 hours) internship for at least 4 months
Job Description
As our Business Operations Intern, you will be part of the Operations team. You will pick up specific projects or high-priority problems that are key for the success of our clients, like New York Pizza, Telepizza, Apache Pizza, and Pizza Hut. Your job ranges from doing Excel analyses on how our customer can improve their business, to doing installations in-store, and from preparing training for franchisees to helping the partners headquarter prepare for a campaign in which they launch a set of new pizzas. If there is a fitting project at hand, you will be managing it end-to-end, such as for example the pilot of our new Driver App.As you will be working in the Operations team, you will internally mainly work together with our Product and Support team. You will also work together with various departments of our partners, in that way you will learn how you interact with restaurant chains in practice. One of our Customer Success Executives will be your mentor, and you will work closely with them learning from how they perform their job.
Job Requirements
- You are eager to learn about our software solution in depth
- You are a 3rd or 4th-year student in the EU
- You have a get-things-done mentality
- You enjoy fully owning a project or a problem
- You have an analytical mindset
- Strong written and verbal communication skills in English
- Strong written and verbal communication skills in Dutch or another European language (German, Spanish, Portuguese) are a plus
- You can work with us for a minimum of 4 months, 4 or 5 days per week
- Bonus points for experience in dealing with customers
- Bonus points for experience within the hospitality industry
Why Solutions 4 Delivery 
- International work environment and flat organization
- Impactful role at one of the fastest-growing SaaS companies in the Netherlands
- Competitive internship compensation
- Great career development opportunities in a growing companyHybrid-working environment
- An extra day off on your birthday
- Healthy lunch at the office
- Annual offsite together with our two offices
- In-office gym
- Free language classes
About the Company
Solutions 4 Delivery is a Software as Service (SaaS) company, that provides Quick Service Restaurants (QSRs) with the omnichannel operating system to run their business in the most effective and efficient way. In other words, we help restaurants to get more orders. Our team builds and services innovative products based on the newest technologies, consisting of a wide variety of functionalities and innovative modules while offering our employees flexible working conditions. Our key values are teamwork and ownership. Solutions 4 Delivery is part of the Deloitte Technology Fast 50 and Saas100 company (selected by MT/Sprout), so we are one of the best-performing SaaS companies from the Netherlands in 2022. We are looking for a Customer Success Executive that will make sure our partners, like New York Pizza, Pizza Hut, Apache Pizza, and Telepizza, are successful with our software solution.
Job Description
Our customer success team sets our partners up for success. We provide Quick Service Restaurants (QSRs) with the best omnichannel operation system in the market. You are responsible for onboarding new partners and are the go-to person when our partners have questions.
Your job ranges from preparing client meetings to installing our solution in specific pilot stores. You are the main owner of the relationship with the client, and their success is your main goal. You both tackle problems to ensure that our solution works well, as well as consult them on how to improve their business. As a Customer Success Executive, you are responsible for the onboarding of 1 new partner, and managing a portfolio of up to 3 existing partners, like for example New York Pizza, Telepizza, Apache Pizza, and Pizza Hut.
You interact with various departments of the client’s headquarters on a daily basis, while also building relationships with franchisees. You provide support to the client for complex problems that the 1st level Support team cannot solve. For new partners, you work together with the Sales team to ensure that onboarding will be successful. Internally, you work together with the Product team to ensure that our software matches our partner’s needs.
Of course, you do not do this alone, the other Customer Success Executives, our Head of Operations, COO, and even our CEO is there to help you grow and make our partner’s businesses successful with our software solution.
Job Requirements
- Bachelor’s degree or equivalent
- You have experience within a customer-facing role
- You have a get-things-done mentality and a pro-active attitude
- You enjoy fully owning a project or a problem
- You enjoy building and maintaining new relations
- You have an analytical mindset
- Strong written and verbal communication skills in Dutch (native speaker)
- Strong written and verbal communication skills in English
- Bonus points for another European language (German, Spanish, Portuguese)
- Bonus points for experience within the hospitality industry
Why Solutions 4 Delivery
- International work environment and flat organization
- Impactful role at one of the fastest-growing companies in the Netherlands
- Great career development opportunities in a growing company
- Apple MacBook
- Hybrid-working environment
- Competitive salary
- Flexible public holiday policy
- 25 paid holidays
- An extra day off on your birthday
- Healthy lunch at the office
- Annual offsite together with our two offices
- In-office gym
- Free language classes
About the Company
Solutions 4 Delivery is a Software as Service (SaaS) company, that provides Quick Service Restaurants (QSRs) with the omnichannel operating system to run their business in the most effective and efficient way. In other words, we help restaurants to get more orders. Our team builds and services innovative products based on the newest technologies, consisting of a wide variety of functionalities and innovative modules while offering our employees flexible working conditions. Our key values are teamwork and ownership. Solutions 4 Delivery is part of the Deloitte Technology Fast 50 and Saas100 company (selected by MT/Sprout), so we are one of the best-performing SaaS companies from the Netherlands in 2022. We are looking for our Support Coordinator, who will be responsible for improving our Support efforts with our partners.
Job Description
We are currently looking for a Support Coordinator to ensure that we deliver the best service possible to our clients, like for example New York Pizza, Telepizza, Apache Pizza, and Pizza Hut. Our Support team is there to help our customers get the most out of our solution. Whenever the headquarters or a specific store from our partners has a question or a problem, they reach out to the Support team for help.
Our Support team consists of Support Heroes, who are students that work shifts between 5:00 PM and 11:00 PM, and who are the first line of support for our partners during the “Hungry Hours”. The team receives questions such as how to change the store’s opening hours, and how HQ can best set up a new promotion, but also about bugs or outages in the system. You will manage and mentor this team.
You spend most of your time coaching the Support Heroes, improving processes, and performing actions to prevent certain types of questions from arriving, such as by preparing training for franchisees and store employees. Next to that, during office hours you handle the questions that come in from our partners, although during the day just relatively few questions from our partners come in.
Of course, you do not do this alone, especially our Head of Operations and COO will work closely with you to make Support a real source of Customer satisfaction. You ensure that our Service Levels continuously improve.
Job Requirements
- You have experience working within a role where you have supported clients or partners
- You have a get-things-done mentality
- You radiate energy to your team
- You are eager to manage and continuously improve a team
- You are eager to learn about our software solution in depth
- You have great attention to detail
- You are used to analyzing performance and improvement opportunities through metrics
- Strong written and verbal communication skills in English
- Strong written and verbal communication skills in Dutch
- Bonus points for a Bachelor’s or Master’s degree
- Bonus points for having managed a team in the past
- Bonus points for experience in improving support processes
- Bonus points for experience within the hospitality industry
- Bonus points for knowledge of any further languages
Why Solutions 4 Delivery
- International work environment and flat organization
- Impactful role at one of the fastest-growing companies in the Netherlands
- Great career development opportunities in a growing company
- Apple MacBook
- Hybrid-working environment
- Competitive salary
- Flexible public holiday policy
- 25 paid holidays
- An extra day off on your birthday
- Healthy lunch at the office
- Annual offsite together with our two offices
- In-office gym
- Free language classes
Your Challenge
Join our fast-growing tech company that is redefining the future of connecting skills and work globally! At blackbear, you will support the growth of our online marketplace of skills in the UK while being part of an ambitious, hardworking pack of bears. Are you ready to pull out your claws as a Sales and Business Development UK Intern?
About the team
You’ll join the Sales team, known as the growth engine of the bear pack. Currently Sales is our largest team and with 20+ passionate professionals we push the boundaries of blackbear’s growth. The Sales Development team hunts new opportunities by finding and connecting with qualified buyers. The Account Executive team brings in the revenue by closing deals from their opportunity pipeline. We are a fast faced, people-centric team, where we praise our top contributors, but stay aware that our strength comes from excelling together as a team.
What you will learn
This internship is fully focused on the UK market. During this internship you will learn all there is to know about Sales. With that in mind, these are the sort of things you can expect to be doing:
- Reaching out to (potential) leads by email (video) campaigns;
- Picking up the phone and creating blackbear fans from people who don’t know us;
- Utilizing LinkedIn Sales Navigator for social selling;
- Building rapport with potential businesses and devising/executing acquisition strategies and;
- Mastering your administrative skills within HubSpot, our CRM System;
- Working together with your Account Executive to book qualified introductions
What you will bring
- Aside from the blackbear mindset, below are some other things we’re looking for to strengthen our pack:
- Available from February 2023;
- Currently studying at University of Applied Sciences level or higher in a business or commercial direction;
- Some experience in sales is a plus;
- Affinity for working with metrics and targets;
- Native or Near-Native in English;
- You know how to convince people and are not afraid of cold-calling;
- Available for at least 3 days per week;
- You are located in The Netherlands.
What’s in it for you?
You will start together with several other interns. We truly value our interns at blackbear, we work with passion towards our goals and you are key in reaching those.
You will receive a 400 euro internship compensation based on fulltime and a work laptop. Our team will guide you and make sure you learn all you can during your internship.
Together with your assigned mentor you can decide on your learning objectives and work on your school related projects.
At the office we provide healthy lunches, and we love to party. Our Friday afternoon drinks and bear events are legendary! We believe in having a fun, hardworking and passionate team, who celebrate all successes, big or small.
Little bear about us
A typical bear is open, unique, people-oriented, and passionate. We offer companies the digital solution to output-driven outsourcing. With our product we enable Solvers to generate an income remotely. We guarantee companies that our Solvers deliver a high-quality result on their projects and motivate this by paying Solvers for delivered output, instead of hours worked.
We have a beautiful, large office where we love meeting each other, but hybrid working is definitely an option within blackbear.
Having such an ambitious and adaptable team of colleagues means that there is always a great internal project to work on or a process to improve. We offer you the opportunity to create a meaningful impact on what blackbear will become over the next few years.
All our bears work with complete passion and dedication towards reaching the same goal: To turn blackbear into the most awesome product in the world. Together we’ll make it happen. By working hard and celebrating our successes we will turn blackbear into the go-to solution for hassle-free outsourcing on a global scale – that’s the blackbear mindset.
Your Challenge
Join our fast-growing tech company that is redefining the future of connecting skills and work globally! At blackbear, you will impact the way work is outsourced by companies while being part of an ambitious, hardworking pack of bears. Are you ready to pull out your claws as a Visual Design Intern?
About the team
You will be part of the Marketing team, one of our newest established teams within blackbear. Your goal is to ensure everyone and anyone has not only heard of blackbear, but is also greatly enthused by our product. You are our voice to the outside world, so let’s make it count!
What you will learn
As a Visual Design Intern, you play an important role in spreading our message.
Together with Jesse, our Visual Designer you will make everything that is related to blackbear beautiful.
More specifically, during this internship you will:
- Work as a right-hand to our Visual Designer, Jesse.
- Execute design requests submitted by other departments within blackbear.
- Work directly with the Head of Marketing and the Marketing team on redefining our visual brand identity.
- Learn to translate a visual brand identity to fit different media and products.
- Learn all there is to know about visual design.
- Expand your skills in Adobe Suite and Figma.
- Develop your knowledge of Marketing theories and techniques.
What you will bring
Aside from the blackbear mindset we look for a match in the following skills and knowledge to strengthen our pack:
- You are available for a 6-month internship from February 2023 onwards.
- Currently, you are in the final phase of your Design- Media- or Marketing- related studies.
- You love designing and are an artist at heart.
- You already have experience working with Adobe Suite.
- Some experience in Figma is a huge plus.
- Previous experience in design through internships or freelance work are an asset.
- You are available for at least 3 days per week.
- You have English working proficiency.
- You are located in The Netherlands.
- To be eligible for the internship, please provide us with your portfolio, showcasing your previous work.
What’s in it for you?
You will start together with several other interns. We truly value our interns at blackbear, we work with passion towards our goals and you are key in reaching those.
You will receive a fair internship compensation and a work laptop. Our team will guide you and make sure you learn all you can during your internship.
Together with your assigned mentor you can decide on your learning objectives and work on your school related projects.
At the office we provide healthy lunches, and we love to party. Our Friday afternoon drinks and bear events are legendary! We believe in having a fun, hardworking and passionate team, who celebrate all successes, big or small.
Little bear about us
A typical bear is open, unique, people-oriented, and passionate. We offer companies the digital solution to output-driven outsourcing. With our product we enable Solvers to generate an income remotely. We guarantee companies that our Solvers deliver a high-quality result on their projects and motivate this by paying Solvers for delivered output, instead of hours worked.
We have a beautiful, large office where we love meeting each other, but hybrid working is definitely an option within blackbear.
Having such an ambitious and adaptable team of colleagues means that there is always a great internal project to work on or a process to improve. We offer you the opportunity to create a meaningful impact on what blackbear will become over the next few years.
All our bears work with complete passion and dedication towards reaching the same goal: To turn blackbear into the most awesome product in the world. Together we’ll make it happen. By working hard and celebrating our successes we will turn blackbear into the go-to solution for hassle-free outsourcing on a global scale – that’s the blackbear mindset.
Great organizations are built on great people and we want to hire the best people. At blackbear we embrace diversity and encourage everybody to join our team.
Your Challenge
Join our fast-growing tech company that is redefining the future of connecting skills and work globally! At blackbear, you will impact the way work is outsourced by companies while being part of an ambitious, hardworking pack of bears. Are you ready to pull out your claws as a Quality Assurance (QA) Intern?
About the team
You will be part of the Tech team, the driving force behind everything we do. This young and ambitious team works hard to ensure our platform runs smoothly, always keeping in mind the end-users. They create business value, drive innovation and love technology. This is done with an unprecedented commitment across product, design and engineering disciplines.
What you will learn
As Quality Assurance you will maintain and improve the blackbear platform experience. During this internship we will trust you with a lot of responsibilities regarding the quality and all features on our platform, since you will execute all test coverage, create test plans, validate designs and highlight risk qualities.
More specifically, during this internship you will:
- Work closely with our designers, engineers, and our product owner.
- Participate in the continuous development and evolution of our testing framework.
- Write and maintain up to date test cases and scenarios.
- Design, code and document automated test cases within the defined framework that ensure the quality of our product.
- Gain responsibility over regression testing to detect defects in existing functions.
- Learn all there is to know about analysing our existing platform for areas of improvement.
- Work together with the Product Owner and engineers to detect bugs and defects and determine their root causes.
- Gain experience in working in an agile environment and in collaborating with different disciplines to improve quality.
- Have a true impact by providing feedback on content and the code that the Tech team develops, improving methods of test execution at a team-level, and evolving automated tests to achieve higher test throughput.
What you will bring
Aside from the blackbear mindset we look for a match in the following skills and knowledge to strengthen our pack:
- You are available for a 6-month internship from February 2023 onwards.
- Currently, you are in the final phases of computer science-, or ICT related studies.
- You have a true interest in Quality Assurance and already have knowledge of its fundamentals and theory.
- You thrive on collaboration and are passionate about creating and supporting great products.
- Web development processes are well-known to you.
- If you have previous experience in software development or testing, that’s a plus.
- Familiarity with javascript and/or Software Testing Automation tools (Puppeteer, Selenium or other similar tools) is a plus.
- You are available for at least 3 days per week.
- You have English working proficiency.
- You are located in The Netherlands.
What’s in it for you?
You will start together with several other interns. We truly value our interns at blackbear, we work with passion towards our goals and you are key in reaching those.
You will receive a fair internship compensation and a work laptop. Our team will guide you and make sure you learn all you can during your internship.
Together with your assigned mentor you can decide on your learning objectives and work on your school related projects.
At the office we provide healthy lunches, and we love to party. Our Friday afternoon drinks and bear events are legendary! We believe in having a fun, hardworking and passionate team, who celebrate all successes, big or small.
Little bear about us
A typical bear is open, unique, people-oriented, and passionate. We offer companies the digital solution to output-driven outsourcing. With our product we enable Solvers to generate an income remotely. We guarantee companies that our Solvers deliver a high-quality result on their projects and motivate this by paying Solvers for delivered output, instead of hours worked.
We have a beautiful, large office where we love meeting each other, but hybrid working is definitely an option within blackbear.
Having such an ambitious and adaptable team of colleagues means that there is always a great internal project to work on or a process to improve. We offer you the opportunity to create a meaningful impact on what blackbear will become over the next few years.
All our bears work with complete passion and dedication towards reaching the same goal: To turn blackbear into the most awesome product in the world. Together we’ll make it happen. By working hard and celebrating our successes we will turn blackbear into the go-to solution for hassle-free outsourcing on a global scale – that’s the blackbear mindset.
Great organizations are built on great people and we want to hire the best people. At blackbear we embrace diversity and encourage everybody to join our team.
