For this position, we are looking for someone who can take ownership, is ambitious and is able to delight our customers by delivering our services on time all the time!
As a Operations Excellence & Community intern (Dutch), you will be working within the Operations department, consisting of 8 colleagues. Amberscript offers customers manual revised transcriptions, subtitles and translations, which is done by our global community of freelancers. You are in charge of managing the Dutch market, with our freelancer community on one side and customer requests on the other. You will be working on our perfect platform to assign the jobs to the freelancers and make sure everything is delivered on time and of quality to the customers. You will also help the freelancer community grow and increase their engagement!
Next to that, as a growing company, we challenge you to help us grow! How can we be better organized? Which processes can be better documented? What is the feedback of the freelancers, and how can we implement it? If you think you can take our Operations Department to the next level, keep on reading!